Honest Managed IT Pricing for BC Businesses
Most IT companies make you call for pricing. We do not. Here is exactly what managed IT costs in BC and which Astro plan fits your business.
Simple Monthly Pricing. No Surprises.
Essential
Best for: Small teams needing reliable IT basics
- Remote helpdesk: Monday to Friday, 7am to 6pm. Saturday, 7am to 2pm. Sunday closed.
- 24/7 system monitoring and alerts
- Automated patch management
- Antivirus and endpoint protection
- Monthly system health report
- Email and phone support
Not included: On-site visits, advanced cybersecurity, backup
Start with EssentialProfessional
Best for: Growing BC businesses wanting complete IT coverage
- Everything in Essential
- Unlimited remote AND on-site support
- Cloud backup and disaster recovery
- Email platform administration included (Microsoft 365 or Google Workspace)
- Dark web credential monitoring
- Quarterly IT business review
- Priority 4-hour response SLA
- Hardware procurement assistance
Premium
Best for: Businesses that need advanced security and IT planning
- Everything in Professional
- Advanced endpoint detection and response (EDR/MDR)
- Security awareness training for all staff
- PIPEDA compliance support
- vCIO strategic planning and roadmapping
- 2-hour SLA response guarantee
- Hardware lifecycle management
- Dedicated account manager
All plans billed monthly in CAD. GST of 5% added to all invoices. No PST on IT services in BC. No lock-in for the first 3 months. 30 days notice required after that.
What happens after you choose a plan
- Step 1
A 30-minute assessment
We look at your devices, email, backup and network with you, remote or at your site.
- Step 2
An exact monthly quote
You get a per-user price for the plan that fits. Hardware and licences are listed separately.
- Step 3
Onboarding
No setup fee. Your plan starts the day your systems are configured, month-to-month for the first 3 months.
How Astro Compares to Your Options
| Feature | Break-Fix | Typical MSP | Astro Developments |
|---|---|---|---|
| Monthly cost (10 users) | $0 + $150/hr per call | $1,500 to $2,250/mo | $800 to $1,200/mo |
| Proactive monitoring | No | Yes | Yes |
| Same-day response guarantee | No | Sometimes | Yes (Professional+) |
| On-site support included | Extra charge | Sometimes | Yes (Professional+) |
| Cybersecurity included | No | Add-on extra | Yes (Professional+) |
| Email platform administration (Microsoft 365 or Google Workspace) | Extra charge | Add-on extra | Included (Professional+) |
| Cloud backup included | Extra charge | Add-on extra | Included (Professional+) |
| Hardware procurement help | No | Sometimes | Yes (Professional+) |
| Dedicated named contact | No | No | Yes |
| Local Surrey BC company | Sometimes | Sometimes | Yes |
| Fixed predictable monthly cost | No | Usually | Yes, always |
| Contract required | No | Usually 1 to 2 years | No lock-in first 3 months |
BC MSP market rates sourced from F12.net Canada MSP Pricing Guide 2025, VC3 Managed IT Pricing Guide 2026, and Onetech360 2025 Pricing Guide.
Astro vs Hiring an In-House IT Person in Vancouver
In-House IT Employee (Annual Cost)
Coverage: 1 person, 1 skill set, 8 hours a day, plus sick days and vacations to cover
Salary data from Glassdoor Vancouver BC IT Support Specialist survey, October 2025: $56,546 average, $83,030 top 10th percentile.
Astro Professional Plan (10 Users)
Coverage: one certified contact for the whole team, remote and on-site support, automated monitoring around the clock, no sick days or vacations to cover, no recruitment
Businesses save an average of $73,000+ per year switching from in-house IT to Astro
How Much Could You Save With Astro?
Typical Managed IT Monthly Cost
$1,850/mo
(BC market average: $150 to $225 per user per month)
Your Estimated Astro Monthly Cost
$1,200/mo
Monthly Savings with Astro
$650/mo
Annual Savings with Astro
$7,800/yr
- Your estimateTypical managed IT provider
- $22,200
- Your estimateAstro Professional plan
- $14,400
- One in-house IT hire, Year 1 typical (range $87,700 to $97,700)
- $88,700
Compared to Your Current Spend
You are currently overpaying by $800/month. Astro could save you $9,600/year.
Estimates based on BC MSP market averages sourced from F12.net, VC3, and industry data as of 2025-2026. Actual pricing varies by requirements. Contact us for an exact quote tailored to your business.
Pricing Questions
Are there setup fees?
No. Zero onboarding fees. Your plan starts the day your systems are configured.
What if my headcount changes?
We prorate mid-month additions. You will always know about a change to your invoice in advance.
Is GST included in the prices shown?
All prices shown are pre-GST. GST of 5% applies. No PST on IT services in BC.
What is not included in monthly pricing?
Hardware purchases, third-party software license fees (such as Microsoft 365 subscription costs themselves), and major infrastructure projects are quoted separately. Your plan covers all support, monitoring, administration, and management labor.
Do you require long contracts?
No. Our first 3 months are month-to-month. After that, 30 days notice to cancel. We earn your business every month.
What if our equipment fails?
Emergency response is included in Professional and Premium plans, same-day on-site for critical failures. Hardware replacement costs are quoted separately but we manage the entire procurement process, including sourcing at the best available pricing.
How is Astro pricing so much lower than big MSPs?
We are a local Surrey-based operation without the overhead of a large national firm. No big downtown office, no large sales team. That cost difference goes directly back to our clients as lower pricing and more personal service.
Get a Transparent Monthly IT Quote
Book a 30-minute IT assessment. We will review your current setup and give you an exact monthly quote with no obligation, so you know precisely what you would pay and what you would get.
Book IT assessment